Qualifications

Independent Customer Care Dealer

The American Standard Customer Care designation means we exemplify customer service and satisfaction, we are one of the handpicked dealers who are ready to listen, evaluate and find the best solution for you and your home.

Not every dealer qualifies as a Customer Care dealer. We must meet rigid requirements and standards to ensure our absolute commitment to excellence in every aspect of the business. But when it comes to your comfort, we believe you should expect nothing less. Look for the Customer Care Dealer badge on our team members shirts, for the finest heating and air conditioning professionals in the business.

Daikin Dealer

Comfort without Compromise. Daikin’s home comfort advancements are driven by our commitment to innovation and sustainability. This continues with R-32 refrigerant. A proven and trusted refrigerant in more than 280 million systems worldwide. With the introduction of products powered by R-32 to replace the current R-410A refrigerant, you won’t need to compromise sustainability for comfort. Expert Heating, Air Conditioning & Plumbing is proud to offer Daikin products. 

North American Technician Excellence (NATE)

North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

Better Business Bureau (BBB)

The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.